Terms & Conditions

Introduction

Nicebeauty.com is owned and operated by NICE HAIR ApS, VAT no. 33 06 11 02 (hereinafter Nicehair.dk) Randersvej 30, 6700 Esbjerg, (+45) 32 200 200, eu@nicebeauty.com.

These terms and conditions apply to the purchase of goods on Nicebeauty.com for delivery in Denmark, Greenland and the Faroe Islands.

Ordering and payment

Nicebeauty.com is open 24 hours a day, so you can almost always shop. However, it may happen that we close the shop for maintenance. You can only make purchases when the store is open and available.

To shop on Nicebeauty.com you must be 18 years of age and possess a valid credit card that we accept. If you are not yet 18 years of age, however, you can still purchase items if you have obtained your guardian's consent or otherwise have a legal right to enter into the purchase.

You select the items you want to buy and put them in the "shopping cart". You can right up to the time of order edit the contents of your shopping cart, and you can frequently check the content and price of the goods.

When you are ready to order, click on "Proceed to Checkout" where you enter your name, address, email, telephone number, payment method and choose the delivery form.

You can change the contents of the shopping cart right up until you confirm your purchase by clicking on the "Checkout". After this, your order is handed to Nicebeauty.com.

Acknowledgement of receipt of order and order confirmation

When you order an item from us, you will receive a confirmation of our receipt of your order. However, there is first concluded a binding purchase agreement, once you have received an order confirmation from us.

A 14 day return

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day in the case of a sales contract: ‘on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

To exercise the right of withdrawal, you must inform us (NiceHair ApS: Randersvej 30, 6700 Esbjerg, Denmark, eu@nicebeauty.com / (+45) 32 200 200) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about our decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Returns

If you regret your purchase, the goods must be returned to:

  • Nicehair.dk,
  • ATT: Retur,
  • Randersvej 30,
  • 6700 Esbjerg

In return you should make sure that the goods are securely wrapped.

You must pay the costs of returning the goods if you change your mind.

IMPORTANT

We expect that you send the goods as soon as possible after you have given notice of cancellation and you must return them within 14 days after, you are canceling

Documentation of your purchase and return form

Repayment

When we receive the goods, we check it, and you get paid back the amount you have paid to us upon purchase.

The amount is always transferred to the same method of payment that you paid off with. Have you, for example, paid by card, the purchase amount will be reversed to the credit card you used for the purchase.

NOTE:

You may lose your purchase amount, in whole or in part. This happens if the product is impaired because

  • you have actually taken the product in use,
  • it has been damaged while you were responsible for it,
  • you handled the goods otherwise than was necessary in order for you to determine the nature, characteristics and the way they function
  • you did not follow the restrictions on the right of withdrawal resulting from sealing, product type etc.

Complaints - If there is something wrong with the product

Your purchase of covered by the Sale of Goods Act, including lack Rules. This means that you can either have a faulty product repaired or replaced, refund or reduction in price, depending on the specific situation.

Of course it is a requirement that the complaint is justified and that the defect is not caused by incorrect use of the product or other injurious behavior.

You must contact us within "reasonable time"

You must complain within "reasonable time" after you have discovered the defect. We recommend that you advertise as soon as possible, and within 2 months after the error was discovered.

You can advertise by contacting us via email to eu@nicebeauty.com or by telephone on 32 200 200.

Depending on the specific situation, you will receive further instructions.

The product must be sent to:

  • Nicehair.dk,
  • ATT: Reklamation,
  • Randersvej 30,
  • 6700 Esbjerg

When you return the item, please at the same time as detailed as possible indicate what the problem is. Feel free to use our complaint form, which you can download here http://nicebeauty.com/eu/retur It is not a requirement, but it eases our casework, and minimizes turnaround time for complaint.

By justified complaint, we will refund reasonable freight costs

If the complaint is justified, we will refund your reasonable shipping costs to send the product back to us. Otherwise, you must bear all costs of transportation including our shipping costs for returning the item after the investigation, and we may charge you an amount of up to 35 € for examination of the goods.

Remember that the product must always be in proper packaging and get a receipt for shipment. You have the responsibility for the package / goods until our reception. So keep postal receipt incl. information about freight charges and possible tracking number.

Note! We do not accept packages sent by. cash on delivery or without delivery.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.The deadline is met if you send back the goods before the period of 14 days has expired.

How long warranty do I have?

NiceHair.dk provide 2 years warranty under the Sale of Goods Act covers manufacturing and material defects discovered in its normal use.

The warranty does not cover defects, damage or wear, directly or indirectly caused by misuse, poor maintenance, violence or tampering. Complaints about defects that should be detected by normal examination of the goods must be notified NiceHair.dk within a reasonable time.

The product can be returned for repair, replacement or by appointment if necessary crediting. In connection with complaints NiceHair.dk shipping costs to a reasonable extent.

Product returns
By defect, or any. missed deliveries, please contact:

NiceHair.dk
Randersvej 30
6700 Esbjerg
Tel.: (+45) 32 200 200

Any dispute between the business and the customer is subject to Danish law.

Product return also takes place at this address - please note that we do not receive packages sent with COD. Returns can also be done by refusing to receive or deliver the goods personally with us. It is not a requirement, but the expedition will be enhanced if adequate information resulting package - eg copy of the order confirmation, and not least the registration number and account number for your bank account to which reimbursement may be.

Reimbursement
In the case of agreed discounts, returned goods or prepaid items that are canceled before shipment, there must be a full or partial refund of the purchase price. This information is not sensitive and can easily be informed by. mail or other traditional forms of correspondence.

We don't collect packages at the post office
All shipments to NiceHair.dk should be with distribution, we don't pick up your package at the post office.

Privacy

In order to shop on http://nicebeauty.com please state at least:

Name

Address

E-mail address

Phone/mobile number

The above data is stored with information about the items you bought for 5 years from the end of the financial year to which the information relates, in accordance with accounting Act § 10, after which the data will be deleted.

Have you created a login to be able to make self-service with us, your personal information and order information wont be deleted unless you ask us to do so.

Information wont be disclosed or sold to third parties, except in connection with a restructuring or a full or partial sale of the company. Any disclosure in such a situation would be in accordance with the then-current privacy legislation.

As a customer you have the opportunity to gain insight into our recording of data about you, and you may object to the registration pursuant to the rules of this Act concerning the processing of personal data and queries in this regard should be sent to NICE HAIR Limited by e-mail eu@nicebeauty.com.

In relation to any electronic payments a secure encrypted method through the Webshop system is used. It is an approved provider with the approval of PBS/NETS.

In addition, we record the IP address from which any purchase is made. The information is normally not used, but can be assigned in any police investigation.

Cfr. Personal Data Protection Act we disclose on request on records and on the basis of any objections we will erase the extent desired.

Cookies

By using http://nicebeauty.com you agree that we may use cookies. A cookie is a small data file that we place on your computer to keep track of what is happening during your visit and in order to recognize your computer. A cookie is not a program and do not contain viruses.

Do you want to read about the cookies used on http://nicebeauty.com and how to delete cookies, click here

Governing law and jurisdiction

Purchases of goods on http://nicebeauty.com is subject to Danish law. Any dispute is settled by the Danish courts.

Customer service
Call us at (+45) 32 200 200
Real gods
All items are 100% genuine
Greatest selection
Always more than 10,000 article numbers

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